PatientSync Website Privacy Policy and Notice and Terms of Use

Revised and Effective April 15, 2023

Website Privacy Policy and Notice

PatientSync is committed to protecting medical, personal, and other information about you. We are required by law to maintain the privacy of our information about you, and to inform you about your rights and the ways in which we may collect, use, and disclose that information..

This privacy notice discloses the privacy practices for patientsync.com. This privacy notice applies solely to information collected by this website and describes:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

PatientSync LLC is the sole owner of the information collected on this site. We may collect information that you voluntarily give us via email, our online form, or other direct contact from you. We may also automatically collect information from you when you interact with our site, when you email us, or if you receive our email newsletter. This includes information about your computer and connection such as page views, your IP address, device identifiers, and information about the site(s) that referred you to patientsync.com.

We will never sell or rent this information to anyone, and we do not use this information for fundraising.

We will use your information to contact you if you request a response from us, or if you chose to receive email newsletters or other communications from us. If you request a response from us, we may contact you in the future to tell you about our products or services, or changes to this privacy policy, unless you ask us not to do so.

We will not share your information with anyone outside of our organization except as needed to fulfill your request, as required by law, or in a good-faith effort to protect the rights, property, and safety of you, the public, or PatientSync.

We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Using this site means you consent to the use of cookies.

Your Access to and Control Over Your Personal Information

You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website. You may also contact us to (1) see what data we have about you, if any; (2) change/correct any data we may have about you; (3) have us delete any data we may have about you, and (4) express any concern you may have about our use of your data.

You may request at any time that we delete any information about you that we may maintain. You can make this request by email at compliance@patientsync.com, by phone at (800) 816-4180, or in writing to:

Privacy Officer
PatientSync LLC
6871 Steger Dr
Cincinnati, OH 45237

We will respond to a verifiable request within 45 days, and if we require more time (up to 90 days) we will inform you in writing of the extension time and reason.

Security

PatientSync takes your privacy seriously, and we are committed to full compliance with all applicable laws and regulations.

We maintain strict privacy and security safeguards to protect your information online and offline, including strict limitations on access to any information we may collect. All personally identifiable information that we collect is stored in a secure environment.

We have taken all reasonable steps to ensure that information you share with us is encrypted and transmitted in a secure manner. However, no one can guarantee that any information transmitted electronically is fully secure and private.

We will retain your information for as long as we need it to provide you services, manage your account (if applicable), or comply with legal obligations.

California Privacy Rights

The types of information we may collect on our sites may include identifiers such as your name, phone number, email, your employer and position, and any other information that you provide. This may be personal information as defined in the California Consumer Records statute (Cal. Civ. Code § 1798.80(e)). This information is collected directly or indirectly through activity on our website(s).

Payment Information

PatientSync does not initiate or process any financial transactions, including credit card payments, on our public-facing sites. We do not collect payment information on our public-facing sites.

Protecting Children's Privacy

PatientSync does not knowingly collect any personal information from children.

Users and Visitors From Outside the United States

PatientSync does not knowingly collect any personal information from any person or entity who is not a resident of the United States. We do not collect, store, or use any personal information from any resident of the EEA, Switzerland, Canada, Mexico, Brazil, the United Kingdom, or any county other than the United States.

Internet-Based Advertising and Do Not Track Signals

PatientSync does not use external or third-party advertising on patientsync.com, or any other company site. We do not currently respond to “Do Not Track” signals from your browser or device.

Policy Updates

We reserve the right to amend this privacy policy and notice at any time and at our discretion. The current policy and notice will be available on our website(s). Your use of this website constitutes your acceptance of the updated terms.

If you have any questions or if you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (800) 816-4180 or via email at compliance@patientsync.com.

Requesting More Information

PatientSync maintains information security and data protection policies. If you have questions about those policies, please contact us by telephone at (800) 816-4180 or via email at compliance@patientsync.com.

Applicable Law

This Privacy Policy and Terms of Use are governed by the laws of the United States of America.