Revised and Effective September 19, 2021
PatientSync and its parent company Path Forward are committed to protecting medical, personal, and other information about you. We are required by law to maintain the privacy of our information about you, and to inform you about your rights and the ways in which we may collect, use, and disclose that information.
This privacy notice discloses the privacy practices for patientsync.com and all sites maintained by Path Forward. This privacy notice applies solely to information collected by this website and describes:
Information Collection, Use, and Sharing
Path Forward is the sole owner of the information collected on this site. We may collect information that you voluntarily give us via email, our online form, or other direct contact from you. We may also automatically collect information from you when you interact with our site, when you email us, or if you receive our email newsletter. This includes information about your computer and connection such as page views, your IP address, device identifiers, and information about the site(s) that referred you to patientsync.com.
We will never sell or rent this information to anyone, and we do not use this information for fundraising.
We will not share your information with anyone outside of our organization except as needed to fulfill your request, as required by law, or in a good-faith effort to protect the rights, property, and safety of you, the public, or Path Forward.
Your Access to and Control Over Your Personal Information
You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website. You may also contact us to (1) see what data we have about you, if any; (2) change/correct any data we may have about you; (3) have us delete any data we may have about you, and (4) express any concern you may have about our use of your data.
You may request at any time that we delete any information about you that we may maintain. You can make this request by email at [email protected], by phone at 513-924-5500, or in writing to:
Path Forward LLC
6900 Steger Dr
Cincinnati, Ohio 45237
We will respond to a verifiable request within 45 days, and if we require more time (up to 90 days) we will inform you in writing of the extension time and reason.
Path Forward takes your privacy seriously, and we are committed to full compliance with all applicable laws and regulations.
We maintain strict privacy and security safeguards to protect your information online and offline, including strict limitations on access to any information we may collect. All personally identifiable information that we collect is stored in a secure environment. Our data privacy and security programs include
We have taken all reasonable steps to ensure that information you share with us is encrypted and transmitted in a secure manner. However, no one can guarantee that any information transmitted electronically is fully secure and private.
We will retain your information for as long as we need it to provide you services, manage your account (if applicable), or comply with legal obligations.
California Privacy Rights
The types of information we may collect on our sites may include identifiers such as your name, phone number, email, your employer and position, and any other information that you provide. This may be personal information as defined in the California Consumer Records statute (Cal. Civ. Code § 1798.80(e)). This information is collected directly or indirectly through activity on our website(s).
Path Forward does not initiate or process any financial transactions, including credit card payments, on our public-facing sites. We do not collect payment information on our public-facing sites.
Protecting Children’s Privacy
Path Forward does not knowingly collect any personal information from children.
Users and Visitors From Outside the United States
Path Forward does not knowingly collect any personal information from any person or entity who is not a resident of the United States.
We do not collect, store, or use any personal information from any resident of the EEA, Switzerland, Canada, Mexico, Brazil, the United Kingdom, or any county other than the United States.
Internet-Based Advertising and Do Not Track Signals
Path Forward does not use external or third-party advertising on pathforward.us, patientsync.com, or any other company site.
Path Forward does not currently respond to “Do Not Track” signals from your browser or device.
Requesting More Information
Path Forward maintains information security and data protection policies. If you have questions about those policies, please contact us by telephone at 513-924-500 or via email at [email protected]