Solving the Industry’s Difficult Challenges
PatientSync's smart patient engagement software addresses the pain points of the legacy phone systems and old knowledge management methods still used in most patient contact centers today.
Challenge
Solution
Provider or location-specific protocols create thousands of variables
PatientSync quickly guides agents to schedule patients with the correct provider, appointment type, location and time, based on preferences you configure.
Multiple communications systems lead to redundancies and lost information
PatientSync is a single patient contact center platform that connects voice, email, chat, text reminders and online scheduling – all on one screen.
Integrating multiple systems requires involvement from IT departments
PatientSync is built on straightforward, cloud-based technology. It’s easy to get up and running quickly without involvement from busy IT staffers.
The Solution is Simple
- All-in-one communications system (including phone)
- Cloud-based platform
- Single source of truth
- Easy integration with existing EMR system
- Customizable workflows
- Straightforward user interface
- No phone system switch required
- Unlimited recording
- Performance tracking & analytics
- 24/7 support
Next-Level Patient Communications
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Patients served monthly
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Appointments scheduled monthly
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Unique practice and provider workflows
Give your call center associates superpowers.
Put all the information patient care associates need right at their fingertips. Let them focus on the patient on the phone instead of searching for information and answers. Your workflow, your way. Let us show you how.
